frequently asked wholesale-related questions

 
 

how many junior headphones come in a carton?

30 headphones come in one carton of junior headphones. Inside each box are inners of 10, however we will only ever ship in cartons of 30. Please bare this in mind when ordering your stock.
 

How many tween headphones come in a carton?

20 headphones come in one carton of tween headphones. Inside each box are inners of 10, however we will only ever ship in cartons of 20. Please bare this in mind when ordering your stock.

how many power banks come in a carton?

40 units come in one carton of power banks. Inside each box are inners of 20, however we will only ever ship in cartons of 40. Please bare this in mind when ordering your stock.

How quickly can we receive our orders?

Lead times on shipping depends on the size of the order and the location of your company.

Smaller UK orders will be processed quickly, and in most cases will be delivered by Courier. Larger UK orders will need to be palletised and delivery methods will need to be organised therefore adding time onto your delivery date. 

Small orders for customers in Europe, will be delivered by courier and this can take up to 7 working days depending on your location. Larger orders for customers in Europe will be delivered via pallets and an ETA will be given to you when you place your order.
 

what will be the cost of my delivery?

Delivery costs will be given before we ship any order out for approval from the customer. 

i am a customer looking to buy 1 headphone?

Hello, good to see you here. You can buy our headphones at one of our stockists

my goods have arrived faulty. what do i do?

If your goods have arrived faulty then please get in touch as soon as possible. Please be sure to send over some images of the fault, and we will do our best to resolve the issue. 

What is the minimum order quantity?

Our minimum order quantity depends on what you are ordering. Junior headphones have a minimum of 30 units. Teen headphones have a minimum of 20 units. Power Banks have a minimum of 40 units.