FREQUENTLY ASKED WHOLESALE

-RELATED QUESTIONS

HOW MANY  HEADPHONES COME IN A CARTON? 

 

Different ranges come in different carton quantities, please see below for details: 

 

We only ship full cartons of single SKUs, please bear this in mind when ordering. 

HOW QUICKLY CAN WE RECEIVE OUR ORDERS?

Lead times on shipping depends on the size of the order and the location of your company.

Smaller UK orders will be processed quickly, and in most cases will be delivered by Courier. Larger UK orders will need to be palletised and delivery methods will need to be organised therefore adding time onto your delivery date. 

Small orders for customers in Europe, will be delivered by courier and this can take up to 7 working days depending on your location. Larger orders for customers in Europe will be delivered via pallets and an ETA will be given to you when you place your order.

 

WHAT WILL BE THE COST OF MY DELIVERY?

Delivery costs will be given before we ship any order out for approval from the customer. 

I AM A CUSTOMER LOOKING TO BUY 1 PAIR OF HEADPHONES?

 

Hello, good to see you here. You can buy our headphones at one of our stockists.

 

MY GOODS HAVE ARRIVED FAULTY. WHAT DO I DO?

If your goods have arrived faulty then please get in touch as soon as possible. Please be sure to send over some images of the fault, and we will do our best to resolve the issue. 

WHAT IS THE MINIMUM ORDER QUANTITY?

Our minimum order quantity depends on what you are ordering. Kids headphones and Teen headphones have a minimum of 30 units. Teen folding headphones and both kids and folding wireless headphones have a minimum of 20 units. 

FAQ Carton qty.jpg
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